Cancelled Orders

All canceled orders will be subject to a 5% charge for the credit card transaction fees which we incur.

Returns

Returns are accepted within 30 days from the time the order is placed as long as the products are returned in the same re-sellable condition deemed by us. All shortages must be reported within 30 days as well. If the item(s) is defective, Guardian Survival Gear, Inc. will replace the item and pay for the return shipping. Only the item will be replaced; not the entire survival kit. If an item is damaged by UPS during the shipment, it is the customer’s responsibility to contact UPS directly. Insurance is issued free up to $100 but insurance must be paid for in advance if the customer wants insurance over $100. If an order is placed in error, the product total will be refunded once the products have been returned but the shipping charge as well as the return shipping cost will not be refunded. Food and water products cannot be returned to be re-sold according to law, therefore refunds for food and water products will not be issued.

Orders returned for any reason other than defective merchandise: the shipping charges will not be refunded and there will be a restocking fee of up to 20% of the original charge of the order.

Privacy and Security

We will not sell any personal information you provide through the SafetyMinded.com website to anyone.


Language

Any use of libelous, defamatory, obscene, violent, bigoted, hate-oriented or illegal language will not tolerated.  Your information will be be removed from our customer list.